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Advocacy

Office of Veteran's Advocacy

Bureau, Office of Veterans Advocacy

The Office of Veterans Advocacy is a full-service bureau that helps veterans, their family members and survivors. As an advocate we aggressively pursue all federal and state benefits and entitlements on their behalf.

Our staff are qualified benefits specialists trained to help veterans and families gain benefits they are entitled to. We provide counseling and referral services to individuals and families, to provide veterans with current, accurate information on the entire range of issues associated with veterans’ benefits and entitlements. This service is available Monday – Friday from 8 a.m. – 4:30 p.m. Messages may be left 24 hours a day.

As part of our commitment to providing you world class healthcare and services, and to comply with Department of Treasury requirements to process payments by Electronic Funds Transfer (EFT), the Boise VA Medical Center will begin implementing Treasury requirements for EFT payment processing, including payments for beneficiary travel and compensated work therapy starting August 1, 2013.  This change will improve services, provide significant savings to your time by eliminating waiting in long lines, delays associated with check processing, and ensure a safe and efficient way to receive payments.

To avoid the line and save yourself time here is what you will need to do:

  1. Read the Frequently Asked Questions.
  2. Complete the Direct Deposit Enrollment Form.  This form, once completed, will enable the VA to register your bank account information in the VA payment system so that your future claim submissions can be processed and sent to your bank account.  Fill out the form completely to avoid processing delays.
  3. When the form is completed you can:
  • Return the completed form to the Travel Office/CBOC now or at your next appointment.
  • Fax it to our secure fax line at (208) 422-1212; or
  • Mail it to ATTN: Fiscal EFT Coordinator 500 W. Fort St. (04) Boise, ID. 83702

Once your information has been received and direct deposit goes into effect, you will be able to simply fill out a voucher form at the Beneficiary Travel window, turn it in to the Travel Clerk or drop box, and payment will be electronically deposited into your bank account in less than 10 business days

Locations

Main Office of Veterans Advocacy

444 W Fort St.
Boise, ID 83702
(800) 827-1000
Get Directions

Canyon County OVA – Caldwell Veterans Memorial Hall

1101 Cleveland Blvd.
Caldwell, ID 83605
(208) 402-6590
Get Directions

Twin Falls OVA – Twin Falls County West Complex

650 Addison Ave W
Twin Falls, ID 83301
(208) 748-7663
Get Directions

Lewiston OVA

2604 16th Ave
Lewiston, ID 83501
(208) 316-7000
Get Directions

Mountain Home OVA

815 N 6th E St
Mountain Home, ID 83647
(208) 580-2001
Get Directions

Pocatello OVA

1957 Alvin Ricken Dr
Pocatello, ID 83201
(208) 235-7800
Get Directions

Post Falls OVA

1182 Clearwater Loop
Post Falls, ID 83854
(208) 415-3480
Get Directions

If you or someone you know are in crisis, please call the Veterans' Lifeline by dialing 9-8-8. ×
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